top of page
.png)
FAQ
Your questions, answered.
Don't see what you're looking for? Send us a message — we'll get back to you fast.
Visits & technology
We prioritize your privacy above everything. All consultations are conducted via encrypted, HIPAA-compliant channels and your data is stored on secure, password-protected servers with strict confidentiality protocols.
Just a stable internet connection and a device with a camera and microphone. No special software installations are required — we use secure, widely available telehealth platforms that work in your browser.
Most consultations are scheduled for 20–30 minutes. That gives us time for a thorough discussion plus any follow-up questions you may have.
Yes. Follow-up messaging is part of the visit. If something changes or you have a question after you leave the call, send a message and we'll get back to you.
Yes, visits can be done through secure messaging. If the provider needs some clarity on symptoms, a quick video visit will be recommended.
Eligibility & location
Confide Health is licensed in Connecticut. You must be physically located in CT at the time of your visit. We'll always ask to confirm — it's a state licensing requirement.
Our practice specializes in young adult women’s sexual and reproductive health, while welcoming all patients age 18 and older for the services we provide.
Yes in some cases we can offer Expedited Partner Therapy through your visit.
Pricing & insurance
We're cash-pay only, which keeps things simple, fast, and private. You'll always know what your visit costs upfront — no surprise bills.
Visits range from $70 to $120 for the visit . You can see all pricing on our Book Online page.
We accept all major credit and debit cards. When you request an appointment, your payment information is securely collected through our payment processor. Your card will only be charged after your appointment has been confirmed.
Treatment & prescriptions
We provide convenient telehealth care for STI testing and treatment, contraception, UTIs, BV, yeast infections, emergency contraception, and personalized sexual health guidance
When clinically appropriate, yes — and prescriptions are usually sent the same day to the pharmacy you choose.
If testing is needed, we'll order labs at a Connecticut location near you and review your results with you once they're back. Not everything can be diagnosed over a screen, and that's okay.
If your concern needs in-person care, we'll tell you and help you find the right next step — urgent care, a local provider, or the ER if it's urgent. A full refund will be provided.
Here at Confide Health, you have the choice to bill your insurance for lab tests or pay out pocket for testing- Cash pay for the entire visit will ensure there will be no insurance bills sent home from the lab
Still have questions?
Send us a message and a Connecticut NP will reply — usually within hours.
You will be directed to a secured portal
bottom of page